Once you arrive at Truss Vet, you’ll be greeted by a friendly team member at our reception kiosk. If you have already reserved a spot on our waitlist, they’ll give you instructions on your next step. If you have not reserved a waitlist spot, our team will check you in, and you’ll be notified via text message when your exam room is ready.
Once you and your pet are all checked in, you’ll begin the admission process with a Truss Vet nurse before you head into an exam room. This is when the nurse will get all of your pet’s information. That includes their weight, symptoms, and recent history. After the nurse has obtained your pet’s entire history, they’ll escort you and your pet into an exam room to check your pet’s vitals. After the vitals have been checked and recorded, the nurse will share your pet’s information with the doctor assigned to your exam room.
Using Fear Free’s considerate approach, the nurse will gently restrain your pet so the doctor can begin a physical examination on your pet. After the exam is finished, the doctor will discuss their findings and make diagnostic recommendations which will be logged in the “estimate” section of the medical record by the nurse.
Diagnostics & Treatment
After reviewing the diagnostic plan, the nurse will proceed with treatment with your approval. The nurse will collect samples in the exam room or take your pet to our treatment room. Barring any medical contraindications, your pet will get a lot of treats at this time—they’ve earned it! Your doctor will check back in with you and your pet to share findings and make any additional diagnostic or treatment recommendations. The nurse will collect any additional samples or take-home medications for your pet.
The nurse will review any medications and discharge instructions for your pet, and then check you out in the exam room. The team at Truss Vet is here to help make your visit smooth, easy, and stress-free. We will send your medical records to your primary veterinarian, and should further issues arise, we will always be here for you!